Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use our website jbkacademy.in, submit an enquiry, register for a course, or communicate with us through our website and related services.

1. Information We Collect

Depending on how you interact with JBK Academy, we may collect the following information:

Personal Information

Name
Mobile number
Email address
Course or training program you are interested in
Preferred mode of learning, where applicable
Information you provide through enquiry, registration, contact, or application forms

Communication Information

When you contact us by phone, email, WhatsApp, or other communication channels, we may retain information necessary to respond to your enquiry and provide our services.

Technical Information

When you visit our website, certain technical information may be collected automatically, such as:

IP address
Browser type and version
Device type
Operating system
Pages visited
Approximate date and time of visits
Website interaction and usage information

This information may be collected through cookies, analytics tools, pixels, or similar technologies.

2. How We Use Your Information

We may use the information we collect to:

Respond to your enquiries and requests.
Provide information about our courses and training programs.
Contact you regarding courses, admissions, counselling, demonstrations, or related services.
Process course registrations and enrolments.
Provide student support and course-related communication.
Improve our website, courses, services, and user experience.
Understand website usage and improve our marketing and communication.
Send relevant information, updates, or promotional communications where permitted by applicable law.
Maintain website security and prevent fraudulent or unauthorized activity.
Comply with applicable legal and regulatory requirements.

3. Course Enquiries and Communication

If you submit your name, mobile number, email address, or other information through a JBK Academy enquiry form, you authorize us to use that information to respond to your enquiry and provide information related to the course or service you requested.

We may contact you through phone calls, SMS, email, WhatsApp, or other appropriate communication channels.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, measure website performance, and improve our services.

Cookies are small files stored on your device when you visit a website.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Analytics and Third-Party Services

We may use third-party services such as website analytics, advertising, communication, hosting, payment, or technology providers to operate and improve our website and services.

These third parties may process information according to their own privacy policies and applicable terms.

We do not sell your personal information to third parties for their independent commercial use.

6. How We Protect Your Information

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or stored by us.

7. Sharing of Personal Information

We may share personal information only when reasonably necessary for legitimate purposes, including:

Service providers who help us operate our website and business.
Technology, hosting, analytics, communication, or support providers.
Payment or transaction service providers, where applicable.
Government authorities or law-enforcement agencies where required by applicable law.
Professional advisers or other parties where reasonably necessary to protect our legal rights or comply with legal obligations.

We do not sell or rent your personal information as a commercial product.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, responding to enquiries, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

9. Your Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

Request information about the personal data we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where applicable.
Withdraw consent for processing where processing is based on consent.
Request information about how your personal information is being processed.
Raise a complaint regarding the handling of your personal information.

To exercise an applicable right or raise a privacy-related concern, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

10. Children's Privacy

Our website and services are primarily intended for individuals who are legally able to make decisions regarding their participation in our courses and services.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

11. Data Security and Fraud Prevention

You should never provide passwords, banking credentials, OTPs, card PINs, or other highly confidential information through website enquiry forms or unsolicited communications claiming to be from JBK Academy.

If you receive a suspicious communication claiming to represent JBK Academy, please contact us using the official contact details listed on our website.

12. External Links

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website practices, technology, or applicable laws and regulations.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this page periodically for the latest information.

14. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact JBK Academy:

JBK Academy

Phone: +91 99850 23100
Email: jbkacademyhyderabad@gmail.com
Website: jbkacademy.in

For privacy-related requests, please include sufficient information to help us understand and respond to your request.