Privacy Policy

JBK Academy Marathahalli (“JBK Academy”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, jbkacademy.in/marathahalli/, contacting us, requesting course information, registering for training, or using our services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. About JBK Academy Marathahalli

JBK Academy Marathahalli is an IT and Finance training institute providing classroom and online training programs, course information, career guidance, placement assistance, and related educational services.

Our courses include areas such as Advanced Excel, MS Office, Tally with GST, SAP FICO, Power BI, Data Analytics, Graphic Design, Photoshop, Digital Marketing, and other professional training programs.

2. Information We Collect

We may collect personal information when you voluntarily submit it through our website, contact forms, enquiry forms, course registration forms, or other communication channels.

Depending on how you interact with us, this information may include:

  • Full name
  • Mobile or telephone number
  • Email address
  • Course or training program selected
  • Preferred mode of training
  • Message or enquiry details
  • Information provided during course registration or admission
  • Information required for providing training and related services
  • Any other information you voluntarily provide to us

We may also automatically receive limited technical information when you visit our website, such as browser type, device information, IP address, approximate location, pages visited, referring pages, and general website usage information, where such information is collected through cookies, analytics, hosting, security, or similar technologies.

3. How We Use Your Information

We may use the information collected from you for legitimate business and educational purposes, including:

  • Responding to course enquiries
  • Providing course details and fee-related information
  • Arranging free demos or counselling sessions
  • Contacting you regarding your enquiry
  • Processing course registration or admission
  • Providing classroom or online training
  • Providing course-related updates
  • Providing placement assistance and career support
  • Responding to questions, requests, or feedback
  • Improving our website, courses, and services
  • Understanding website usage and improving user experience
  • Maintaining website security and preventing misuse
  • Sending relevant communications where permitted
  • Complying with applicable legal and regulatory requirements

We will seek to use personal data only for appropriate and lawful purposes and in accordance with applicable privacy and data-protection requirements.

4. Communication With You

When you submit your name, phone number, email address, or other contact information through our website, we may contact you regarding the enquiry or course/service you requested.

Depending on the communication channel you have provided, we may contact you by:

  • Phone call
  • Email
  • SMS
  • WhatsApp or other messaging services
  • Other communication methods reasonably required to respond to your enquiry

Where applicable, you may request that we stop sending promotional communications.

5. Course and Admission Information

If you choose to enrol in a course, we may require additional information necessary to process your admission, provide training, issue certificates, maintain student records, or provide placement and career assistance.

The information requested will depend on the particular course or service and will be used for the purposes communicated to you at the time of collection.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, security, performance, analytics, and user experience.

Cookies may help us understand how visitors interact with our website and which pages or features are useful.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

Where third-party analytics, advertising, embedded content, or other technologies are used, those providers may process information according to their own privacy policies.

7. Third-Party Service Providers

We may use third-party service providers where reasonably necessary to operate and improve our website or provide our services.

These may include providers involved in:

  • Website hosting
  • Website security
  • Analytics
  • Communication
  • Email delivery
  • Online forms
  • Payment processing, where applicable
  • Website maintenance
  • Advertising or marketing services, where applicable

Such providers may process information on our behalf or independently depending on the service involved.

We do not authorize service providers to use personal information for purposes unrelated to the services they provide to us, except where permitted by applicable law.

8. Sharing of Personal Information

We do not sell your personal information as a commercial product.

We may share information where reasonably necessary for legitimate purposes, including:

  • Providing requested educational or related services
  • Processing enquiries and admissions
  • Providing placement or career assistance
  • Working with authorized service providers
  • Maintaining website functionality and security
  • Complying with legal obligations
  • Responding to lawful requests from government authorities
  • Protecting our rights, property, users, students, or the security of our services

Where third parties process personal information on our behalf, we take reasonable steps to ensure that the information is handled appropriately.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, providing courses and services, maintaining student or business records, resolving disputes, complying with legal obligations, and protecting our legitimate interests.

When personal information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal or operational requirements.

11. Your Privacy Choices and Rights

Depending on applicable law and the circumstances of processing, you may have rights regarding your personal information, including the ability to:

  • Request information about personal data we process about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information where applicable
  • Withdraw consent where processing is based on consent
  • Request information regarding the handling of your personal data
  • Raise a grievance regarding the processing of your personal information

Requests may be submitted using the contact details provided in this Privacy Policy.

Certain requests may be subject to verification and applicable legal limitations.

12. Withdrawal of Consent

Where we rely on your consent to process personal information, you may withdraw your consent by contacting us.

Withdrawal of consent will not affect processing that was already carried out lawfully before the withdrawal.

Please note that withdrawing consent may affect our ability to provide certain services where the information is necessary for providing those services.

13. Children's Privacy

Our website and services are primarily intended for individuals seeking professional education and training.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review and take appropriate action.

14. External Websites and Links

Our website may contain links to third-party websites, platforms, or services.

JBK Academy does not control the privacy practices, content, or security practices of third-party websites. Once you leave our website, the privacy policy of the relevant third party will apply.

We recommend reviewing the privacy policy of any external website before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, technology, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage visitors to review this page periodically.

16. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, you can contact us using the details below.

JBK Academy Marathahalli

Address:
KRISHNA GRAND, 17, Outer Ring Rd,
Aswath Nagar, Marathahalli,
Bengaluru, Karnataka 560037, India

Phone: +91 8884437200

Email: jbkacademymarathahalli@gmail.com

Office Hours: 08:00 AM – 10:00 PM

17. Consent and Acknowledgement

By submitting information through forms on our website or otherwise providing personal information to JBK Academy, you acknowledge that you have read this Privacy Policy and understand how your information may be collected and used for the purposes described above.

Where consent is legally required, we will seek consent in an appropriate manner before processing personal information for the relevant purpose.